![]() ![]() We need it to be disable in order to do some MAC filtering. That enables you to report a stolen laptop and then locate it, once it is then connected to the Internet. To take a screenshot on any HP laptop or computer, press the Print Screen key, generally labeled as 'prt sc. Hello, I discovered that my sons Windows 10 laptop WiFi hardware MAC address keeps changing. MAC stands for Media Access Control, It is your computer's unique hardware identity or physical Address. You will most likely need to this to have then return the laptop to you if they find itģ) When the laptop is returned, contact Absolute Software to see about getting Lojack for Laptops for it. NOTE: After you get through, stay on the line until you are finally able to talk to some one - it can take a while!Ģ) Contact the local law enforcement authorities about the theft - provide them all the information they need and show them proof of ownership. If you live elsewhere, contact information is on this page: If you live in the US or Canada, contact information is on this page: Sorry, but this is only a community forum staffed by volunteers and we can do nothing to track or recover missing property.ġ) Contact HP Customer Support, tell them about the stolen laptop, and get a case number And, as such, HP keeps no records of Mac addresses assigned to those devices because those assignments are done by the manufacturers of the networking chipsets, not HP. Ĭomputers do not have Mac addresses instead, those are assigned to network devices. I wish I had good news for you - but I don't. ![]()
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December 2022
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